1. General Code of Conduct

• Respect for instructors and fellow students is required at all times.
• We maintain a body-positive, inclusive space. Discrimination, harassment, or inappropriate behavior will not be tolerated.
• Filming or photographing others without their consent is not allowed.
• Come with a positive attitude, ready to move, learn, and support one another.

2. Payment & Registration

• All classes must be paid for before the class begins.
• Show the payment receipt to the instructor before entering class.
• Clips cannot be shared or transferred.
• Classes are non-refundable, including in force majeure cases.

3. Class Credit Validity (Clips)

• Drop-in credits are valid for 14 days from the date of purchase.
• 5 clips are valid for 45 days from the date of your first class.
• 10 clips are valid for 95 days, and 15 clips are valid for 145 days, starting from your first class.
• Each clip represents one dance class.
• You may combine clips and attend classes at your convenience within the validity period.

4. Cancellations & No-Shows

• Cancellations must be made at least 12–24 hours before class.
• Private classes require 48-hour notice for rescheduling or refund.
• We use the Spond app to manage attendance. Students must click “Attend” in the app to confirm their spot in class.

5. Late Arrival Policy

• Please arrive 5–10 minutes early to allow time to warm up and settle in.
• Students arriving more than 10 minutes late may not be allowed to participate, for safety reasons.
• No refunds or credits will be issued for late arrivals.

6. Attire & Footwear

• Wear comfortable clothing that allows free movement.
• Clean, indoor-only heels are required. Heel protectors may be required depending on the studio floor.
• Some classes may allow sneakers or barefoot dancing—check the class description.

7. Video Recording & Copyright

• Occasionally, the studio may film choreography or performances.
• You are not permitted to use these videos for commercial purposes, self-promotion, advertising, or boosting (e.g., sponsored posts).
• All recorded content is the intellectual property of Heels by Kristi and may not be edited or redistributed without written permission.
• By participating, you agree to this media usage policy. Please inform the instructor if you do not wish to appear in any public content.

8. Studio Environment

• No outdoor shoes are allowed in the dance space.
• Please bring your own water bottle and towel.
• Inform your instructor of any injuries or health concerns before class begins.

9. Age Restrictions

• Most classes are for ages 18+. Some may allow dancers 16+ with written consent. Please check specific class details.

10. Contact

heelsbykristi@gmail.com

📞 41275229

🌐 www.heelsbykristi.no